Packaging That Comes Full Circle
Packaging That Comes Full Circle
At SIRPLUS, we believe that good design deserves a long life. This philosophy guides every part of our business: from the fit and feel of our clothes, to the fact that they reach you with minimal environmental impact. Our partnership with Kvatt is the natural next step in this journey.
Just as we design clothes to last, Kvatt creates packaging designed to be re-used. Their packaging is purposeful, protecting what matters again and again. Kvatt share our commitment to conscious design and considered consumption, offering you the opportunity to move beyond offsetting the carbon footprint of your online order, to actively reducing waste at the source.
When you choose Kvatt packacking with your SIRPLUS order, you're not just receiving clothes made with care. You're participating in a circular system, and sharing our values of quality and longevity. Together, we are reimagining responsible retail.
How it works
1. Choose Kvatt at checkout
Look for the "waste-less experience" option when placing your order. Add it for £3.99 for your SIRPLUS order to arrive in Kvatt's returnable and reusable packaging.
2. Receive your order
Your clothes will arrive in Kvatt's reusable protective packaging. Inside your order, you'll find your new SIRPLUS items, plus the label needed for Kvatt's return journey.
3. Unpack and enjoy
Unpack your new SIRPLUS pieces from the packaging and Kvatt returns label. The Kvatt packaging is ready for its next adventure.
4. Return the packaging
Stick the prepaid returns label over the Kvatt packaging's seal and drop the empty packaging in any postbox. No additional cost, no complicated process.
5. Complete the circle
Your returned packaging is cleaned and sent out again, avoiding the need for new single-use packaging. Your small action has made a big difference!
"Kvatt? What's that?" we've heard you ask.
At SIRPLUS, we've always believed that good design deserves a long life, a philosophy that extends beyond the clothes we create to every aspect of how we do business. So we've partnered with Kvatt, who bring you packaging that shares our commitment to quality, longevity, and thoughtful consumption. We caught up with Gianfranco, founder of Kvatt and passionate advocate for circular systems.
FAQs
Getting Started
What is Kvatt?
Kvatt is a reusable packaging service that lets you shop with less waste. Instead of receiving your order in single-use packaging that goes straight in the bin, your items arrive in returnable packaging that can be used again and again. It's designed to make sustainable shopping seamless whilst reducing packaging waste.
How does Kvatt work?
When you're checking out, you'll see an option to upgrade your delivery to Kvatt's waste-less experience for £3.99. If you choose this, your order arrives in special returnable packaging. Once you've unpacked your items, you simply return the empty packaging using the prepaid label provided - no additional cost to you.
How do I order with Kvatt packaging?
Look for the "Waste-less experience" option at checkout. Tick the box, pay the additional £3.99, and your order will be sent in returnable Kvatt packaging instead of traditional packaging. The rest of your shopping experience remains exactly the same.
Pricing
What are the costs?
The Kvatt service costs £3.99 plus your normal shipping charges. This covers the returnable packaging and the prepaid return postage; you won't pay anything extra to send the packaging back to us, and a free-return label is included. This cost also covers the cleaning and refurbishment of the packaging, ensuring its re-use and long life.
Returns Process
How do I return the bag?
It's straightforward: empty your order from the packaging, stick the prepaid return label over the seal, and drop it in any Royal Mail postbox. The packaging comes with clear instructions and a QR code that links to a step-by-step guide. You don't need to pay for return postage.
What if I forget to return the packaging?
Each package has a unique QR code that takes you to a personalised page with return instructions. Some retailers may send gentle reminder emails after a few days to help you remember, but there's no penalty if you take a bit longer to send it back.
Is there a time limit for returning the packaging?
While there's no strict deadline, the sooner you return it, the sooner it can be cleaned and reused for another customer's order. The return process is designed to be as convenient as posting a letter.
Can I use the packaging for returns if I need to send items back?
Yes, you can use the Kvatt packaging to return items to the retailer, just like you would with any other packaging. Follow the retailer's normal returns process.
Environmental Impact
What happens to the bag after I return it?
Once you return the packaging, Kvatt collects and cleans it thoroughly, then sends it out again for another customer's order. Each piece of packaging can be reused multiple times, which is how we reduce waste and emissions compared to single-use alternatives. The packaging is designed specifically for this circular process, so it's built to last through many deliveries.
Could you tell me a bit more about the emissions from each bag?
We know it might seem less efficient sending bags back individually, but here's the thing - every time we reuse your returned packaging, we're avoiding the need to manufacture a brand new piece of packaging from scratch. The emissions from posting it back to us and giving it a thorough clean are significantly lower than creating fresh packaging each time. So whilst your bag makes a solo journey back to us, it's actually the more sustainable choice overall.
Availability & Support
Is Kvatt available everywhere?
Currently, Kvatt is only available within the UK. The service is expanding, so it may become available in other regions in the future.
Who can I contact if I have questions?
If you need help with your Kvatt packaging or have questions about returning it, you can contact Kvatt directly at: hello@kvatt.com
You can also scan the QR code on your packaging to access the help centre with step-by-step guidance on returning your package.
A Word from Henry
"When I started SIRPLUS, it was with the belief that the fashion industry could do better – that we could create beautiful, lasting clothes without compromising our values. Our partnership with Kvatt represents exactly that philosophy in action.
We already offset every delivery because we believe in taking responsibility for our impact. But offsetting, whilst important, is still a response to a problem. Working with Kvatt helps us prevent that problem in the first place.
It's not about perfect solutions – it's about better ones. Every Kvatt package that comes back to be used again is a small victory against the throwaway culture that dominates retail. It's packaging that thinks like we do: built to last, designed to matter.
This partnership feels inevitable because it aligns so perfectly with who we are. We make clothes for people who care about quality and longevity. Now we can deliver them in packaging that shares those values."
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