Returns & Exchanges

Start your return or exchange by clicking below. Enter your order number (beginning "SP") from your order confirmation email and select the items you wish to return or exchange. Once confirmed, we'll provide your return label and instructions.

Once we receive your return at our warehouse, you'll get an automatic notification. Our team will process your return within 10 working days, after which you'll receive an email confirmation of your refund. The refund may take 3-5 working days to appear in your account.

Return shipping costs £2.95, which will be deducted from your refund. Exchanges are free, making it easy to swap items for the right size, color, or style.

If you want us to process your return or exchange more quickly, you can also bring any item to one of our London stores free of charge. For international returns, please contact us directly.

For international returns, please contact us directly.