We hope that you’re happy with your new purchase, but we understand that sometimes things aren’t quite the perfect fit.
You can return any unworn items to us within 14 days for a refund, or within 28 days for an exchange.
Sale items must be returned within 14 days, and only for an exchange or credit note.
Simply fill out a return form (click here to download a new one) and post your item(s) to:
Hales Industrial Park
Rowley Greens Lane
For domestic returns you can now use Royal Mail's Tracked Return Service.
Simply fill out the form (click here) to create the label.
The link will generate a Tu Pack label which will process your return on behalf of SIRPLUS.
- Domestic returns only
- Return parcel cannot exceed 2kg
- The cost is £3.95 which will be deducted off the return
- All items must be unworn and with all original labels.
- Please refrain from opening the pockets on all jackets, coats and waistcoats. Boxer shorts must be returned in an unopened box.
- Sale items must be returned within 14 days, and only for an exchange or credit note.
SIRPLUS is unable to refund any postage costs. UK exchanges will be delivered free of charge.
For international customers we will charge a delivery fee to send out an exchange item.
Returns will be processed within 4 working days.
During sale and other busy periods, please allow an extra 1-2 days for us to prepare and dispatch your order.
Drop us a message on firstname.lastname@example.org if you have any questions.