Orders placed before 1pm will usually be dispatched on the same day. If you need your order to be delivered on a certain day, or would like us to delay postage, leave us a message in the ‘notes’ area of the checkout page.
If you have paid via PayPal please leave 1-2 days for the transaction to clear, if you need next day delivery on your order please contact us directly and we can make arrangements.
Transit times are always given in working days, and can be subject to customs delays. For international orders we use DHL Express who give complete peace of mind with their tracked service. Please provide your mobile number when prompted at the checkout, as this will ensure that you receive delivery information and additional options via SMS as well as email.
The account we use to send DPD parcels is called TU PACK LTD, your email or SMS will read "We'll deliver your TU PACK LTD parcel".
During sale and other busy periods, please allow an extra 1-2 days for us to prepare and dispatch your order.