Returns & Exchanges
Start your return or exchange
You can start your return or exchange by clicking below.
Enter your order number (beginning with "SP") from your order confirmation email and select the items you wish to return or exchange. Once confirmed, we’ll provide your return label and instructions.
Once we receive your return at our warehouse, you’ll get an automatic notification. Our team will process your return within 10 working days, after which you’ll receive an email confirmation of your refund. Refunds may take 3–5 working days to appear in your account.
Return shipping costs £2.95, which will be deducted from your refund. Exchanges are free, making it easy to swap items for the right size, color, or style.
Prefer a quicker option? You can also bring any item directly to one of our London stores for free returns or exchanges — no shipping needed.
For international returns, please contact us directly.
