That's why we're extending our Christmas returns window and offering free return shipping*.
We understand that Christmas presents aren’t always the perfect fit. That’s why we are extending our returns policy for the Christmas season.
If you’d like to exchange your order for a different size, colour or product, you can do so until January 14th, or within 28 days of receiving your parcel (whichever is later). If you’d prefer a refund, we ask that you return your order by January 7th, or within 14 days of receipt (whichever is later).
*We’ve partnered with PayPal to offer free return shipping until December 31. To qualify, you’ll need to have paid for your purchase entirely through a UK PayPal account. PayPal will refund postage costs on up to 12 returns, each to the value of £15. Click here for full details.For further information on our returns and exchange policy, including our last dates for Christmas posting, please click here.
For all purchases made in November or December.
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