DELIVERY AND RETURNS

Getting your order to you quickly and securely is of the utmost importance to us. Our delivery partners provide a secure tracked and signed-for service.

We work with DPD to offer next working day delivery to UK customers for £5 (free for orders over £150). Other options are available at checkout.

For international customers, we entrust our parcels to DHL. Prices and lead times vary dependent on location, and are detailed below.

Both companies send text and/or email updates once your parcel is on its way. To find out where an order is, or when it will arrive, use the tracking information detailed in your confirmation email.

UK
 

Next working day (order by 1pm) - £5.  

Free for orders over £150.

Please provide your mobile number if you'd like SMS notifications from DPD.

More options are available at the checkout such as same day delivery, Saturday delivery or earlier delivery times - please call us in the morning and we will try our upmost to arrange this for you.

USA & CANADA
 

1 to 2 working days (order by 1pm UK time) -  £20.

Free for orders over £150.

EUROPE
 

1 to 2 working days (order by 1pm UK time) - £15.

Free for orders over £200.

AUSTRALIA
 

3 working days (order by 1pm UK time) - £25.

Free for orders over £300.

REST OF WORLD
 

Approximately 3 to 4 working days (order by 1pm UK time) - £30.

Free for orders over £350.

TRANSIT TIMES
 

If you need your order to be delivered on a certain day, or would like us to delay postage, leave us a message in the ‘notes’ area of the checkout page.

Transit times are always given in working days, and can be subject to customs delays. For international orders we use DHL Express who give complete peace of mind with their tracked service. Please provide your mobile number when prompted at the checkout, as this will ensure that you receive delivery information and additional options via SMS as well as email.

CUSTOMS & TAXES
 

Please be aware international deliveries may be subject to customs duties or taxes once the order reaches the destination country. Sir Plus has no control over any delays or charges and cannot predict if these might occur. Any charges must be paid by yourself, please check the email address you used to place your order, as customs normally contact you this way if necessary. 

RETURNS
 

We hope you’re happy with your order, but if something isn’t right please return within 28 days for an exchange.

Full price items can be refunded within 14 days. Sale items can be returned for a credit note within 14 days (no refunds). Simply fill out the returns form included with your order, or click here to print a new one.

All items must be unworn and with the original tag. Please refrain from opening pockets on all jackets, coats and waistcoats. Boxer shorts cannot be returned once the box has been opened. 

We are unable to refund original postage costs. For international customers, we will charge an additional fee to send out an exchange item, due to high postage costs.

Return Address: 

Unit 6
Hales Industrial Park
Rowley Greens Lane
Coventry
CV6 6AT

Returns can take up to 2 working days, please bear this in mind before getting in touch.

© Sir Plus Ltd

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