DELIVERY AND RETURNS

Click on your region for more information on delivery times, prices and how to pay for duties and taxes upfront.

Please note that sale items can only be returned for an exchange or credit note within 14 days.

If you are waiting for your order, you can track your delivery using the details provided in your confirmation email. Or else, you can always get in touch via email.

UK
 

DPD 1 to 2 working days - £5 / free for orders over £150

Orders placed after 1pm will be dispatched the following working day. 

Please provide your mobile number if you'd like SMS notifications from DPD.

 

USA 
 

DHL 3 to 4 working days -  £25. 

Free for orders over £150. Shipping will be calculated at the checkout.

You can now check out in one of 16 international languages, shop in your local currency and pay for duties and taxes upfront thanks to our partner Global-e. Please note - purchases made by non-UK customers will appear on bank statements as Global-e. See here for more.

EUROPE
 

DHL 4 to 5 working days - £18 - £20.

There is also an option for an express courier. 

Free for orders over £175. Shipping will be calculated at the checkout.

You can now check out in one of 16 international languages, shop in your local currency and pay for duties and taxes upfront thanks to our partner Global-e. Please note - purchases made by non-UK customers will appear on bank statements as Global-e. See here for more.

AUSTRALIA
 

DHL 4 to 5 working days - £25.

Free for orders over £175.

You can now check out in one of 16 international languages, shop in your local currency and pay for duties and taxes upfront thanks to our partner Global-e. Please note - purchases made by non-UK customers will appear on bank statements as Global-e. See here for more.

REST OF WORLD
 

DHL Approximately 4 to 5 working days - £30 - £36.

Free for orders over £175. Shipping will be calculated at the checkout.

You can now check out in one of 16 international languages, shop in your local currency and pay for duties and taxes upfront thanks to our partner Global-e. Please note - purchases made by non-UK customers will appear on bank statements as Global-e. See here for more.

TRANSIT TIMES
 

If you need your order to be delivered on a certain day, or would like us to delay postage, leave us a message in the ‘notes’ area of the checkout page.

If you have paid via PayPal please leave 1-2 days for the transaction to clear, if you need next day delivery on your order please contact us directly and we can make arrangements. 

Transit times are always given in working days, and can be subject to customs delays. For international orders we use DHL Express who give complete peace of mind with their tracked service. Please provide your mobile number when prompted at the checkout, as this will ensure that you receive delivery information and additional options via SMS as well as email.

CUSTOMS & TAXES
 

Please be aware international deliveries may be subject to customs duties or taxes once the order reaches the destination country. You are now able to pay for these charges upfront at the checkout, via our partner Global-e. Sir Plus has no control over any delays or charges and cannot predict if these might occur. Any charges must be paid by yourself, please check the email address you used to place your order, as customs normally contact you this way if necessary. 

RETURNS
 

We hope that you’re happy with your new purchase, but we understand that sometimes things aren’t quite the perfect fit.

Full price items can be returned for a refund within 14 days, or for an exchange within 28 days. Sale items can be returned for an exchange or credit note only within 14 days. Simply fill out a return form and post your item(s) to:

Sir Plus
Unit 6
Hales Industrial Park
Rowley Greens Lane
Coventry
CV6 6AT

All items must be unworn and with the original tag. Please refrain from opening the pockets on all jackets, coats and waistcoats. Boxer shorts must be returned in an unopened box.

© Sir Plus Ltd

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