DELIVERY AND RETURNS

Getting your purchase to you easily and safely is very important to us. That's why we entrust our deliveries with courier companies DPD and DHL for international. Both provide a tracked service, along the parcels entire journey and the driver will always require a signature upon arrival.

The cost of the delivery depends on your location and how quickly you'd like your package to arrive. You can find further information on our delivery charges below.

If your order is taking longer than expected or you want to find out when it will arrive, you can check its progress using your tracking information provide in your order confirmation email. You will also be updated via email and SMS as to the status of your order when en route. 

UK
 

Next working day (order by 1pm) - £5.  

Free for orders over £150.

Please provide your mobile number if you'd like SMS notifications from DPD.

More options are available at the checkout such as Same Day delivery, a Saturday delivery or earlier delivery times - please call us in the morning and we will try our upmost to arrange this for you.

USA & CANADA
 

1 to 2 days (order by 1pm UK time) -  £20.

Free for orders over £150.

EUROPE
 

1 to 2 days (order by 1pm UK time) - £15.

Free for orders over £200.

AUSTRALIA
 

3 days (order by 1pm UK time) - £25.

Free for orders over £300.

REST OF THE WORLD
 

Approximately 3 to 4 days (order by 1pm UK time) - £30.

Free for orders over £350.

TRANSIT TIMES
 

Transit times are in working days and subject to no customs delays. For international orders we use DHL Express which gives complete piece of mind with their tracked service. Please provide your mobile number when prompted at the checkout, this will ensure you receive delivery information and additional options via SMS as well as email.

CUSTOMS & TAXES
 

Please be aware international deliveries may be subject to customs duties or taxes once the order reaches the destination country. Sir Plus has no control over any delays or charges and cannot predict if these might occur. Any charges must be paid by yourself, please check the email address you used to place your order, as customs normally contact you this way if necessary. 

RETURNS
 

We welcome you to try our items on in the comfort of your own home. Should you need to return any unsuitable goods, you have 14 days to do so. Simply fill out the returns form that came inside your order. If you don't have one to hand, please click here to print at home. Please make sure you include proof of purchase with your return. 

Please return your order within 14 days of receiving your parcel for a refund, or 28 days for an exchange. Items must be unworn and in resalable condition. Please refrain from opening pockets on all Jackets or Waistcoats. Boxer Shorts cannot be returned once the box has been opened. 

The original postage will not be refunded. For international exchanges, we will charge you the postage fee to send out an exchange item, due to high postage costs.

Returns take up to 2 days to process, so please bear this in mind before enquiring, thank you.

Return Address: 

Unit 6
Hales Industrial Park
Rowley Greens Lane
Coventry
CV6 6AT

© Sir Plus Ltd

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