DELIVERY AND RETURNS

How quickly can we get your order to you? As fast as humanly possible – depending on where you are in the world.

All of our deliveries are fast, tracked and signed for. Click on your area of the world below for full details on our delivery options.

If you are waiting for your order, use the tracking information included in your confirmation email, or contact us.

UK
 

DPD next working day (order by 1pm) - £5.  

Free for orders over £150.

Please provide your mobile number if you'd like SMS notifications from DPD.

More options are available at the checkout such as same day delivery, Saturday delivery or earlier delivery times - please call us in the morning to request this.

USA & CANADA
 

DHL 1 to 2 working days (order by 1pm UK time) -  £20.

Free for orders over £150.

EUROPE
 

DHL 1 to 2 working days (order by 1pm UK time) - £15.

Free for orders over £200.

AUSTRALIA
 

DHL 3 working days (order by 1pm UK time) - £25.

Free for orders over £300.

REST OF WORLD
 

DHL Approximately 3 to 4 working days (order by 1pm UK time) - £30.

Free for orders over £350.

TRANSIT TIMES
 

If you need your order to be delivered on a certain day, or would like us to delay postage, leave us a message in the ‘notes’ area of the checkout page.

Transit times are always given in working days, and can be subject to customs delays. For international orders we use DHL Express who give complete peace of mind with their tracked service. Please provide your mobile number when prompted at the checkout, as this will ensure that you receive delivery information and additional options via SMS as well as email.

CUSTOMS & TAXES
 

Please be aware international deliveries may be subject to customs duties or taxes once the order reaches the destination country. Sir Plus has no control over any delays or charges and cannot predict if these might occur. Any charges must be paid by yourself, please check the email address you used to place your order, as customs normally contact you this way if necessary. 

RETURNS
 

We hope you’re happy with your order, but if something isn’t right please return within 28 days for an exchange or within 14 days for a refund. Simply fill out the returns form included with your order, or click here to print a new one.

All items must be unworn and with the original tag. Please refrain from opening pockets on all jackets, coats and waistcoats. Boxer shorts cannot be returned once the box has been opened. 

Sir Plus is unable to refund any postage costs. UK exchanges will be delivered free of charge. For international customers, we will charge an additional fee to send out an exchange item, due to high postage costs.

Return Address: 

Unit 6
Hales Industrial Park
Rowley Greens Lane
Coventry
CV6 6AT

Returns can take up to 2 working days to process, please bear this in mind before getting in touch.

© Sir Plus Ltd

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