If you wish to return your product, please use the return slip that came with your parcel. If you don't have one, please click here for a downloadable version. Please make sure you also include proof of purchase with your return.
To receive a full refund, you must return the item within 14 days of receiving it. For an exchange, please return the item within 28 days of receiving it.
Unfortunately (due to high postage prices) for international exchanges we will need to charge you for the second postage.
During the festive period, our returns window has been extended. All purchases made in November or December 2015 must be returned before the 22nd of January for an exchange, or 12th of January for a refund.
Refunds are made within 2 days of receiving the returned item. It must be un-worn and in original packaging. The original postage will not be refunded.
Return Address *NEW*: 6A Tapp Street, Bethnal Green, E1 5RE
Within the UK
Please select your preferred postage option at the checkout (your options will be worked out automatically based on your order).
Free delivery on all orders over £100 (2-3 working days)
Orders under £100 (2-3 working days):
Special Delivery - guaranteed by 1pm next working day (order before 3pm):
These prices reflect the Royal Mail tiers for the sizing of our parcels, allowing for the space each of our garments take up. We send all products recorded delivery with Royal Mail, so they will need to be signed for at the door. For alternative postage options or to confirm when your parcel will be dispatched please give us a call.
Christmas Period - Please note that during the busy festive period it may take slightly longer than normal to receive your package.
As with our UK postage, international delivery is insured and will need to be signed for.
Most of our international deliveries will be sent with Royal Mail, which uses weight bands and destination to determine costs. Our International delivery pricing is worked out automatically at the check out. Items should arrive in 5-10 working days.
Every effort is made to ensure international deliveries are equipped with necessary forms. However, we are not liable to pay any fees or charges that may be incurred through customs internationally.