I hope you’re safe.
I just wanted to send out a quick note to say that many of you will be receiving a catalogue over the next couple of days. These were designed and sent to print long before Covid-19 was causing such a significant impact on our wellbeing and livelihoods.
I hope you don’t find the catalogue insensitive - were I to write the message today, it would certainly have a different tone.
Nevertheless, whilst it is not “business as usual”, our spring summer range has arrived and we are very proud of it. The warehouse is busy fulfilling online orders (whilst observing social distancing).
We're offering a 20% discount on online orders for the next 2 weeks. Use code “spring20" at the checkout. There is also free delivery on orders over £50.
I’d also like to take the opportunity to remind you that if you need help with collections and deliveries of parcels (food, medicine, or even a favourite teddy bear) then customer services are happy to help with this. Just email into email@example.com and they will explain the procedure.